WHY BUY FROM DON FRANKLIN LEXINGTON BUICK GMC

The purchase of a new vehicle is always a big step.   All too often people view car shopping as a hassle when it should be a fun and exciting time.   

At Don Franklin Lexington Buick GMC work hard to create the best vehicle shopping experience for each and every customer that walks into our dealership. 

When you visit our dealership, you immediately become a part of our culture; a culture that makes you feel welcomed and so much more than a customer- we want you to feel like a part of the Don Franklin Family family!  

We go even further by providing all of our customers with the following unique advantages:
  • Our unique and proprietary Customer Rewards program where you earn discounts at Don Franklin Dealerships; as well as, area restaurants and stores 
  • A promise to provide you with all the information you need to make an informed decision  
  • The largest selection of New & Pre-Owned Vehicles in Kentucky
  • Fair and competitive pricing 
  • High values for your vehicle trade-in

Most dealerships end their relationship with a customer as soon as the purchasing process is complete.  

Those dealers never follow up with their customers, or provide them with great service whenever an issue may arise with their vehicle or routine maintenance is needed.

We're different -- we believe truly great customer service should continue long after the vehicle purchase is complete.   

Truly great customer service is in how you treat your customers once the purchase has been made, which is why Don Franklin offers the following:

  • A service department committed to being flexible to suit your needs 
  • Complimentary refreshments in our waiting area 
  • Same-day service 
  • High-tech service facility with factory-trained, certified master technicians    
  • Night owl drop-off 
  • Complimentary shuttle service
With Don Franklin we create an exciting and rewarding atmosphere for every employee, which will then reflect in superior service to you.  

With total customer satisfaction our ultimate goal, we realize that the only way we will meet that is by being passionate about our customers and the products we sell and service.  

At the Don Franklin Family of Dealerships, we treat our customers like family. 

As the largest dealer group in Kentucky and from our start in Columbia back in 1968, we stand by our core mission: Respect and Trust come standard with us.