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David P
WINCHESTER, KY | 2019 GMC 1500 SierraJune 22, 2022Josh the Service Manager was professional made no promises but said he would do what he could. Worked me in an got it done quick. Needed a battery, and only took a couple of days. Very pleasantly surprised. Josh always treats me fair and knows what he is doing.Response from Don Franklin Lexington Buick GMC
June 23, 2022Hi. Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much for your feedback! We hope you have a great day!David S
LEXINGTON, KY | 2017 Chevrolet TahoeJune 22, 2022ExcellentResponse from Don Franklin Lexington Buick GMC
June 23, 2022Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.Lawandalyn S
LEXINGTON, KY | 2018 Buick EncoreJune 21, 2022Everything was great, everyone is always nice.Response from Don Franklin Lexington Buick GMC
June 22, 2022Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!Jeff L
WINCHESTER, KY | 2017 Chevrolet TahoeJune 21, 2022Always a pleasure to bring my Vehicles .Response from Don Franklin Lexington Buick GMC
June 22, 2022Hi, thank you for choosing Don Franklin Lexington Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!Billy A
LEXINGTON, KY | 2020 Buick EnclaveJune 20, 2022It sucked!! Worst dealership in KYResponse from Don Franklin Lexington Buick GMC
June 21, 2022We regret to hear that you are displeased with your recent experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you providing this information so we can improve upon our services. We sincerely value your business and hope to be of service to you again in the future. Take care! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Pete G
VERSAILLES, KY | 2012 GMC YukonJune 20, 2022All the work was performed and my car was ready to go ahead of scheduleResponse from Don Franklin Lexington Buick GMC
June 20, 2022Pete, Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Donald L
PLUMMERS LANDING, KY | 2020 GMC 1500 SierraJune 20, 2022VERY HELPFULResponse from Don Franklin Lexington Buick GMC
June 20, 2022Donald, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Vernis P
FRANKFORT, KY | 2022 GMC CanyonJune 17, 2022Catarina Kirby ( my salesperson) was awesome. Simply the best car experience I’ve had in my life. Catarina was very knowledgeable as well as prepared and made the sale.Response from Don Franklin Lexington Buick GMC
June 20, 2022Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit! Have a great day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Harold P
GEORGETOWN, KY | 2021 GMC CanyonJune 16, 2022Drove right in we sat in lounge and our wait time was maybe 45 minutesResponse from Don Franklin Lexington Buick GMC
June 16, 2022Harold, We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Have a great day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Samuel J
LEXINGTON, KY | 2021 GMC AcadiaJune 14, 2022Very Friendly and Fast serviceResponse from Don Franklin Lexington Buick GMC
June 14, 2022Samuel, We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Have a great day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805