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LAWRENCEBURG, KY | 2020 Chevrolet 1500 SilveradoOctober 4, 20223 hours for a oil change and rotate the tires is a bit to longResponse from Don Franklin Lexington Buick GMC
October 4, 2022Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us so we may assist you in moving forward towards a resolution. Have a great day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805James B
STAFFORDSVILLE, KY | 2019 GMC AcadiaOctober 4, 2022Dealership service staff is best I’ve dealt with in my 70 years, 50 years of vehicle maintenance. Of all vehicles I’ve owned, over 50% were GM. I’ve witnessed the intro of hundreds of chip based vehicle operations. My latest visit was necessary to address an unresolved chip issue. The DF staff could not have been better.Response from Don Franklin Lexington Buick GMC
October 4, 2022James, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Brittanie R
CARLISE, KY | 2020 GMC TerrainOctober 3, 2022Very smooth and easyResponse from Don Franklin Lexington Buick GMC
October 4, 2022Brittanie, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Have a great day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Joshua A
NICHOLASVILLE, KY | 2019 GMC AcadiaOctober 3, 2022James and Kristina Bishop were an amazing help and I totally appreciate the kindness, support and respect I received when I came in. They got everything done and in a very timely manner. Thank You 😊Response from Don Franklin Lexington Buick GMC
October 4, 2022Joshua Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! Have a great day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Melissa M
LEXINGTON, KY | 2021 Buick Encore GXOctober 3, 2022They were friendly and helpful, my appointment wasn’t on the schedule, but they worked me in immediately. Impressive!Response from Don Franklin Lexington Buick GMC
October 4, 2022Melissa, We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Christopher G
LEXINGTON, KY | 2020 GMC 1500 SierraSeptember 30, 2022Excellent service and staff!Response from Don Franklin Lexington Buick GMC
September 30, 2022Christopher, We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Have a great weekend! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805William M
LEXINGTON, KY | 2020 GMC 1500 SierraSeptember 28, 2022Quick and on timeResponse from Don Franklin Lexington Buick GMC
September 28, 2022William, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Kelly M
NICHOLASVILLE, KY | 2014 Chevrolet CamaroSeptember 28, 2022good experienceResponse from Don Franklin Lexington Buick GMC
September 28, 2022Kelly, We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Have a great day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Valrie M
CORBIN, KY | 2023 Buick EnclaveSeptember 27, 2022The lady in the office that took care of that book work and the money could’ve been a little bit more slower with us old people she was in a hurry but that’s OKResponse from Don Franklin Lexington Buick GMC
September 28, 2022Valrie, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805Raleigh J
NICHOLASVILLE, KY | 2022 Buick EnvisionSeptember 27, 2022Prompt helpful serviceResponse from Don Franklin Lexington Buick GMC
September 28, 2022Raleigh, We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Have a great day! Kristina Bishop BDC Service Manager Don Franklin Lexington Buick & GMC 8592635020 ext 1805